Privacy Policy

1. Introduction

Smile Medical Hospital ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Identification Information: Name, email address, phone number, date of birth, and government-issued ID numbers.
  • Health Information: Medical history, symptoms, diagnoses, treatment plans, and insurance details.

3. How We Use Your Information

Your information is used to:

  • Provide and coordinate medical care and treatment.
  • Process payments and insurance claims.
  • Communicate with you regarding appointments and test results.
  • Improve our hospital services and digital user experience.
  • Comply with legal and regulatory obligations.

4. Data Security

We implement industry-standard security measures, including encryption, access controls, and regular security audits, to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and request copies of your medical records.
  • Request corrections to inaccurate information.
  • Request restrictions on how your data is used.
  • Lodge a complaint if you believe your privacy rights have been violated.

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
Email: info@smiledmi-sl.com
Phone: +232-76786357